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Chief Program Officer

Reports to: Executive Director

Location: Novato, CA

Organization Summary
The Buck Institute for Education (BIE) is a nonprofit organization driven to build the capacity of teachers to design and facilitate high quality Project Based Learning (PBL) and the capacity of school and system leaders to set the conditions for teachers to implement great projects with all students. Our vision is for all students to have access to high quality PBL so they deepen their learning and achieve success in college, career and life. BIE seeks a diverse staff and is an equal opportunity employer, a certified Marin County Green Business, and dog-friendly working environment.


Position Summary
The Chief Program Officer will have comprehensive strategic and operational responsibility for all Program areas.  This includes providing leadership over Content (BIE Curriculum, Research, Publications PBL Resources), and Services Operations (Public Events, PBL Institutes, School and District Services). The position will be a part of the senior management team that drives the overall strategy for the organization and represents BIE on a local, regional, and national basis. The Chief Program Officer will initially develop deep knowledge of each project, content, service operations, and strategic plan, and will focus on the following three areas: contributing to the further development of BIE’s strategic plan, Program leadership and management, external relationships, and knowledge management.


Key Responsibilities

Program Planning, Funding, and Design:

  • Enhance, further develop, and implement organizational vision for PBL.  Ensure successful execution of strategic plan goals and annual implementation plan goals related to programs and content creation; play a key role in leading planning activities on behalf of the Program Division and the organization
  • Oversee the planning, design, and budgeting of new and existing Programs. Ensure ongoing programmatic excellence by defining key performance and success indicators and creating ways to evaluate Programs and staff against those KPI’s
  • Collaborate closely with the Operations Division (in particular with Marketing/Communications, Fund Development, and Finance) in the development of Program designs, objectives, and budgets to support the successful implementation of Program initiatives.  Identify and advocate for resources needed to achieve the Program goals.

Leadership, Staff Development, and Recruitment

  • Serve on the BIE Leadership Team as a key organizational leader and representative internally and externally; collaborate throughout the organization to promote close and productive interdepartmental relationships and communication
  • Actively promote BIE’s values and practices within and outside of the organization; ensure BIE Programs and content rigorously reflect these values
  • Support the professional and managerial development of other managers, and ensure training and professional development opportunities are made available to all Program staff
  • Collaborate closely with Human Resources to manage performance improvement and employee relations issues with a high degree of expertise, tact, and sensitivity
  • Oversee all hiring activities of the Program Team and support organizational best practices in recruiting diverse, highly qualified candidates who reflect the communities BIE serves

External Relationships:

  • Expand revenue generating activities to support existing Programs and the growth of BIE; cultivate existing relationships and develop new relationships
  • Manage relationships with partner organizations

Knowledge Management:

  • Develop the necessary systems, processes, and tools to better support the facilitation, collection, and sharing of knowledge that is generated by the Programs
  • Develop dissemination system to share organizational learning with a broad range of communities
  • Ensure that key project outcomes are evaluated and leveraged for maximum community and organizational impact
  • Work collaboratively with the senior management team to integrate cross Program activities and functions

Qualifications and Abilities
The Chief Program Officer will be thoroughly committed to BIE’s strategy and mission. All candidates should have demonstrated leadership, coaching, and relationship management experience and strong demonstrated success managing funder relationships.

Other qualifications include:

  • Exceptional communication and influencing skills:
  • Advanced degree, with at least 10 years of management experience
  • Unwavering commitment to quality Programs and excellence in organizational and project management, with the ability to achieve strategic objectives and manage a budget
  • Strong demonstrated sales and/or fundraising experience with the ability to engage a wide range of stakeholders including advisory groups, coalitions, forums, trade associations, foundations, corporate sponsors, and practitioner groups
  • Ability to work effectively in collaboration with diverse groups of people

BIE is an Equal Opportunity Employer. We offer a competitive base salary plus medical, dental and health and 403 (b) retirement plan. To apply for this position, send a compelling cover letter and resume to HR@bie.org.

 

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Professional Services Coordinator

Reports to: Professional Services Manager

Location: Novato office

Organization Summary

The Buck Institute for Education (BIE) is a mission-driven nonprofit organization that builds the capacity of teachers to design and facilitate high quality Project Based Learning and the capacity of school and system leaders to set the conditions for teachers to implement great projects with all students. BIE’s headquarters in Novato, California is a certified Marin County Green Business, and dog-friendly working environment.  BIE is an equal opportunity employer seeking a diverse multi-talented staff.  BIE offers a competitive salary and benefits package; compensation is commensurate with experience.

Position Summary

A member of the Services Team, the Professional Services Coordinator is essential in supporting school and district leader's efforts to schedule high quality professional development for their teachers. The Professional Services Coordinator will also work collaboratively with other administrative staff in support of departmental administration requirements.

Responsibilities:

  • Respond to inquiries from school and district leaders interested in scheduling BIE's services.
  • Clearly and effectively articulate BIE's mission, services, and resources through email and over the phone.
  • Use Salesforce.com to record client information and service orders. Coordinate service scheduling and communicate relevant information to the services and finance teams.
  • Monitor and maintain Salesforce.com data and produce updated client and service reports.
  • Provide support with other administrative duties related to service coordination and the services team as needed.
  • Other duties as assigned.

Qualifications and Abilities:

  • Minimum Associates degree in related field; Bachelors degree is a plus.
  • Prior professional experience strongly preferred; Experience in sales, customer service, and K-12 education is a plus.
  • Excellent technical skills with MS Office (Word, PowerPoint, and Excel); experience with Salesforce.com a plus.
  • Comfort in learning new technology platforms.
  • Exceptional organizational and multi-tasking skills.
  • Outstanding verbal, written and interpersonal communication skills. Ability to establish a rapport from cold calls to emails to in-person meetings.
  • An energetic self-starter who thrives in a fast-paced team environment.
  • A collaborator who enjoys working across teams to achieve a common goal.
  • A mission-driven individual who is excited about making an impact in schools around the world.
  • Travel time is required in this position. You can expect to travel at least 5% of the time, but the organization may need you to travel more or less depending on business necessity.

Application Instructions:

If you are interested in applying for this position please submit your resume and a compelling cover letter to HR@bie.org. You must reference "Professional Services Coordinator application" in the subject line of your email.

BIE will contact you if there is a match between the job requirements and your skill set. Please do not contact the employer.

 

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